Securely Share Your Building's Utility Data

Welcome to Longmont Power & Communications' benchmarking portal.
This portal will help you request and share energy data for your building
for state or local benchmarking programs.

Get Building Data Learn more

Questions?

Contact customer support at support@longmont.utilityapi.net

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Contact Customer Support

Before you submit an issue, please check Auth Help. You can also send us an email directly at support@longmont.utilityapi.net.

Before you submit an issue, please check the Auth Help. You can also send us an email directly at support@longmont.utilityapi.net.

Topic:
Data Request #12345

From:

[add cc]

This is your contact email. We will copy you on your customer support request.

CC:

These are additional emails you want to cc on this support request. If you want to include multiple emails, just comma separate them (e.g. boss@company.com, manager@company.com).

Subject:

What should the subject be?
First, check Auth Help to see if your question is already answered there. If you don't find your question, summarize your issue in a few words in this subject.

Example Subjects:

How do I lookup my account?
How do I revoke access?
How do I request data from a customer?
What is this error?
Didn't get intervals for this meter

Details (optional):

What details should I provide?
We can help the most if you answer the following questions:

What were you trying to do?
What happened?
What did you expect to happen, but didn't?

Screenshots (optional):

If you have any screenshots of the issue

How do I take a screenshot?
We can more quickly help if we can see what happened. Here's how you can save a screenshot of what happened:

Windows: Ctrl + PrntScrn
Mac: Shift + Command + 4
Linux: Alt + PrntScrn

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Request Submitted!
We have submitted your customer support request! You should be cc'd on the email, and receive a reply soon.

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Received Error Response
Unfortunately, we received an error when submitting the customer support request. Please email support@longmont.utilityapi.net directly instead.